Support Home

Computing & Telephone Support

The Help Desk

Information Services Technical Support provides communications services to the college in a wide range of areas. The Help desk is usually a good place to start for computer help.

  • The Help Desk is located in the basement of Shain library.
  • Phone: (860) 439-HELP (4357)
  • Email: help@conncoll.edu
  • Instant Messenger(AIM): camelcomphelp
  • Instant Messenger(Yahoo): conncollhelpdesk
  • For telephone support, please call x3663 (FONE).

The Help Desk is staffed:

ACADEMIC YEAR -
Mon - Wed 8:30 a.m. - 2:00 a.m.
Thurs 8:30 a.m. - Midnight
Fri 8:30 a.m. - 10:00 p.m.
Sat 9:00 a.m. - 10:00 p.m.
Sun 10:00 a.m. - 2:00 a.m.

SEMESTER AND SUMMER BREAKS -
Mon - Fri 8:30 a.m. - 4:00 p.m.